Conversational
AI Built for:
Banks Credit Unions Challenger Banks

Best in Class Conversational AI
Virtual Assistants for Banking

Finn AI is an AI-powered chatbot that helps banks and credit unions scale convenient self-service. A front line for customer support, it delivers automated service without a wait. The AI system trained specifically for banking, Finn AI includes over 500 banking workflows and understands millions of banking phrases. Automating the 80% of requests that monopolize agent time, Finn AI frees live customer support to focus on personal, meaningful conversations. 

93

%

of Customer Problems Resolved with Chatbot Engagement

25

%

Increase in New Applicants when Deflecting Sales Requests

75

%

Cut in Routine Customer Response Time

Resource Center

PARTNERS

+90%

Containment Rate

75%

Customer queries successfully answered by our Virtual Assistant

 

“Partnering with Finn AI has enabled this project to move from proof of concept to rapid full market deployment”

CHIEF Transformation Officer, Wellington Holbrook

Outstanding Customer Experience, Fastest Time to Market, and No AI Expertise Required

Human like conversations with digital scale

  • Rich banking domain understanding
  • Single Conversational AI Brain
  • End-to-end Problem Resolution Focus

Rapid set-up with low ongoing maintenance

  • Focus on completing user journeys not language model training
  • Pre-trained on millions of banking sentences
  • Dedicated, unique-to-you bot instance

Customer Acquisition

Top 30

Brands Worldwide

34%

Increase in application rate
*Dec 2019

 

Finn AI works with one of the largest financial institutions in the US. We provide a customer friendly tool for a better card product shopping experience and triage support volume away from the sales team

Gartner Report

Artificial Intelligence Heat Map for Banking and Investment Services

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