Blogs

Finn AI for Genesys: Live Demo Webinar

In this webinar we cover the shifting role of call centers and how advanced banking chatbots are a key strategy in elevating customer ...

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New Features & More Partner Integrations! Check out the Q2 Release

We've got more updates to our advanced banking chatbot and even more partner product integrations to tell you about! Read on for our Q2 ...

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Finn AI Unveils Three New Banking Chatbot Levels Designed to Quick Start Conversational AI

Finn AI Announces Three New Banking Chatbot Levels Designed to Quick Start Conversational AI

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Announcing New Features & Updates to Partner Integrations

Banking customers and Credit Union members can now seamlessly access their interest rate on their accounts as well as new updates to ...

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Chatbot for Q2 is a Banking Digital Concierge

The Finn AI banking chatbot for Q2 is an AI-driven conversational assistant – built specifically for banks and credit unions – that ...

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NACUSO Success Stories: Maximize Member Experience

Three NACUSO leaders discuss the technology credit unions must prioritize now to meet member needs, and how to future-proof their ...

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United Federal Credit Union’s Impressive Results with Finn AI’s Chatbot

Warren Pattison, UFCU's VP of Emerging Technology covers how our AI-Powered Chatbot is delivering an improved experience for their ...

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If I Ran the Bank Podcast: Personalized, Contextual Banking with Virtual Assistants

With the emergence of virtual assistants in retail banking, the key to personalized user experience is a simple and intuitive interface ...

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New Workflows in the Finn AI Chatbot that Makes Self-Serve Easier!

We are excited to announce that we have TWO more new workflows in the Finn AI chatbot, that make it easier for bank customers to ...

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Reducing Contact Center Hold Times to Improve Service

The continuing coronavirus pandemic is pushing banks to think even more productively about how they can help their customers. American ...

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What’s my password? Account Access is Most Common Contact Center Request for Banks

Finn AI, the world’s leading AI-powered conversational banking chatbot provider, today announces the findings from its research report: ...

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The Case for AI in Banking? A 25% Increase in New Card Applications of One Top-Tier US Card Issuer

A top-three US credit card issuer achieved success in increasing new card applications by 25% using an AI-based virtual assistant ...

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