Blogs

Q2 2022 Release Notes

Finn AI’s release notes for Q2 2022 are finally here! Read on to learn about exciting new enhancements and features added to the Finn ...

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City Bank Shares Their Chatbot Success Story

City Bank wanted to bring a digital-first service experience to their customers. Read how they teamed up with Glia and Finn AI for ...

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Q1 2022 Release Notes

Finn AI's Q1 2022 product release notes are now available, and include many new features and enhancements to our Virtual Banking Assistant.

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Virtual Assistants Help Banks and Credit Unions When Their Customers Need Them Most.

Potential fraud can ruin your holidays: Here's how a virtual assistant can give banking users peace of mind.

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Webinar Replay: Industry Predictions for 2022 & New Research on Millennial and Gen Z Banking Perspectives

Finn AI, MX, Q2, and Rival Technologies came together to discuss what they’ve learned throughout the year and what advice to carry into ...

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BECU Launches Their AI-Powered Chatbot With an Impressive 700+ User Goals

BECU's new AI-Powered Chatbot has a staggering 700+ user goals trained into the chatbot from day 1, letting it hit the ground running ...

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SkyOne Goes Live With AI-Powered Chat!

“Digital service tools are becoming more important than ever to provide the best member experience possible,” says Jack Hicks, Director ...

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When Worlds Collide: How Digital and In-Person Channels are Interacting

At the recent American Banker and Genesys webinar, industry experts discussed the ways that digital and in-person service channels are ...

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Jake Tyler at CASFAF: Partnering with a Later-Stage Fintech

Jake Tyler, CEO & Co-Founder at Finn AI, spoke with the Cascadia Financial Analytics Forum on how partnerships with later stage ...

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City Bank Texas Goes Live With an AI-Powered Chatbot!

City Bank Texas’ new Conversational AI Chatbot is now live and ready to help customers with all their online banking needs!

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City Bank Texas: Meet Customers Where They Are With a Digital-First Mindset

City Bank of Texas has declared that they’re taking a ‘digital-first’ mindset when looking at their customer support channels.

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ATB: Meeting Growing Customer Demand for AI-Powered Chatbots

More customers than ever are looking for new technology that provides enhanced digital experiences: Meet their needs with Conversational AI.

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