Truist Momentum: Achieving Financial Wellness with Conversational AI Assistance
How did the small team at Truist Momentum ensure their users got guided, 24/7 assistance for their financial wellness questions? Meet ...
Blogs
Read Blog
United Federal Credit Union: Delivering Reliability and Deepening Relationships with Conversational AI
To fulfil their internal motto, United FCU wanted to provide service for users no matter what time they needed it, and no matter where ...
Read Blog
BECU: Why Conversational AI Was Crucial For Meeting Their Members’ Needs
BECU, the 4th largest credit union in the US, needed a way to meet members' needs 24/7: Conversational AI was the key, and here's how ...
Read Blog
Conversational Banking Summit – How Virtual Assistants Will Evolve in Credit Unions and Community Banks
Change is quite often not linear: Conversational AI is undergoing dramatic leaps and bounds in technological advancement. Know what AI ...
Read Blog
“Penny”, Civista’s AI-Driven Chatbot Powered By Finn AI, Goes Live!
Penny, Civitsa's AI-Driven Chatbot Powered by Finn AI, goes live: see how it simplifies and elevates the digital customer service ...
Read Blog
Conversational Banking Summit – The Evolution of Digital Customer Service
Expectations for customer service aren’t just changing: They’re evolving. With each new generation and technological innovation comes ...
Read Blog
Conversational Banking Summit – How Conversational AI Is Changing Digital Banking
Digital and Mobile banking are quickly becoming the primary platforms of choice: Here's how to get the most out of them.
Read Blog
Q2 + Glia & Finn AI: Meet customers where they are, with immediate digital customer service tools.
Digitally-focused service is becoming a priority for more users: Keep your offerings up-to-date or risk losing them to upcoming challengers.
Read Blog
Q2 & Finn AI: Fintech Solutions that Transform Digital Banking Experiences
New fintech solutions are filling in gaps in digital customer service: Integrating them into your digital banking can be the best of ...
Read Blog
Glia & Finn AI – The Ultimate in Digital Customer Service
New generations don't want to call your contact center any more: digital customer service tools will help keep your brand where users ...
Read Blog
Conversational Banking Summit – New Research: What Gen Zs and Millennials Want from Their Banks
NEW Market research shows how the next generation wants to bank differently. Millennials and Gen Z segments are critical to the long ...
Read Blog
Conversational Banking Summit – Lessons Learned from the Field
Here’s three stories of banks and credit unions that tried AI-Powered chat, and the lessons they learned along the way.
Read Blog