Fast-growing AI startup spearheads virtual assistant adoption in banking industry

VANCOUVER, October 23, 2017 – Finn AI, the award-winning, AI-powered virtual assistant built for banking and personal finance, today announced it has raised $3 million in its recent institutional financing round. Yaletown Partners, a Vancouver-based national venture capital firm focused on Canadian emerging-growth technology companies, Flying Fish Partners, a Seattle-based venture capital firm, and John Livingston, former CEO and Chairman of Absolute Software: (TSX:ABT) led the round. An experienced angel syndicate comprised of senior technology and banking executives also participated.

Finn AI will use the new funding to grow its team of data scientists, engineers and banking industry experts to meet the needs of the Company’s rapidly-growing customer network and to support its continued expansion into the U.S. and global markets.

“Finn AI is built from the ground up specifically to help banks and credit unions transform the way they engage with customers ‒ making banking simpler, more accessible, more human, and ultimately helping to build trust and engagement between banks and their customers,” said Jake Tyler, Co-Founder and CEO, Finn AI.

Coinciding with the raise, Finn AI also announced the addition of banking industry veteran Carrie Russell as Strategic Executive Adviser. Russell will help develop and implement the Company’s product roadmap and market engagement approach. Russell was previously Chief Marketing Officer at D+H (now Finastra) and SVP Retail Banking Products at TD Bank.

“The banking industry faces a real challenge in this new digital paradigm and needs to move beyond transactional banking to build deeper, more personal relationships with customers,” said Russell. “I believe Finn AI is the right partner to do this, acting as a proactive virtual assistant to help customers understand, plan and take action to improve their financial lives.”

Finn AI leverages a proprietary, best-in-class and domain-specific natural language understanding engine accompanied by a large banking and personal finance-specific language data model. The addition of Flying Fish Partners as investors speaks directly to the value of this innovative technology with a team that includes Geoff Harris, former Managing Director of the Voice and Natural Language business at Microsoft, and Frank Chang, who led Microsoft’s core engineering team in the same unit.

“Finn AI has built a compelling, next-generation banking experience using state of the art AI tools,” said Chang. “We’re seeing many of the challenges we faced working on the Cortana team at Microsoft being solved by We believe domain-specific solutions like will win in their chosen verticals versus more generalized platforms, and we are excited to partner with to help bring this to fruition.”

“We have invested in Finn AI based on their proven capability to deploy their full-featured banking and personal finance assistant into market,” said Eric Bukovinsky, Partner, Yaletown Partners. “We expect this type of smart, conversational agent will quickly become table stakes for banks across the world.”

This raise announcement comes on the heels of the recent news of Finn AI’s collaboration with ATB Financial, making the first full-featured personal banking assistant available through FB messenger to ATB’s 700,000 customers. is also the winner of the “Best of Show” award at last month’s Finovate Fall 2017 in New York City and Finovate Asia 2016.

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About Finn AI

Founded in 2014, Finn AI is the world’s leading AI-powered conversational banking technology provider, working with top financial institutions including: ATB Financial, Bank of Montreal (BMO), Banpro Grupo Promerica, Fidor Bank, and TymeBank, as well as partnerships with Auth0, Fidor Solutions, Temenos, and Visa Canada. Banks use the award-winning Finn AI platform to transform and deepen customer engagement–providing a truly personalized digital-first experience—while delivering the operational efficiencies and cost savings of conversational AI.

Finn AI is venture-backed with investments by Yaletown Partners, Flying Fish Partners. BDC Capital, and 1843 Capital. The company is headquartered in Vancouver, British Columbia. For more information, go to or follow us on Twitter or LinkedIn.