BMO transforms the customer experience

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Rolling out BMO Bolt has been a big leap forward for us and has allowed us to maintain our leadership position at the cutting edge of innovation.

Sumit Sarkar
Head, Customer Experience and Strategy - Personal Banking

We saw it as a smart way to better educate the market and make our products and services more accessible, all while taking a big step forward in achieving our expansion goals.

Sergio Balladares
Manager of Alternate Channels

It lets you do your banking whenever, wherever, and however works best for you.

Wellington Holbrook
Chief Transformation Officer

By partnering with Finn AI, TymeBank can offer highly personalized services to our customers, without the high cost.

Coenraad Jonker
CEO

We’re always looking for rule-breaking, innovation-leading, cutting-edge partners like Finn AI to service our B2B partners and B2C customers in the most compelling, technological way.

Matthias Kröner
Founder & CEO

The conversational AI revolution is now

-- %

By 2030, projected cost savings by traditional financial institutions when using AI

Accenture

-- %+

By 2021, the number of enterprises spending more per year on chatbots than traditional mobile app development

Gartner

-- %

Bankers that believe AI will revolutionize how they gain info from – and interact with – customers

Accenture

24/7 customer support

Extend your support hours to 24/7, with no additional headcount.

Get to market faster

Leverage our banking-specific taxonomy and domain experts to launch faster than the industry average.

Lower average handling time

Improve first contact resolution. Service agents will only engage when a task is too complex, reducing the average handling time (AHT) by a human and increasing employee effectiveness.

Reduce call/chat volumes

Extend your service hours to 24-7 with no additional headcount. The chatbot can handle repetitive inquiries to your call center and provide answers to the most common questions.

Decrease CAC

Deliver tailored advice 24/7. Free up sales agents to deal with complex issues. Provide better service and increase new sales.

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Powering banks around the world

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