Lower average handling time
Improve first contact resolution. Service agents will only engage when a task is too complex, reducing the average handling time (AHT) by a human and increasing employee effectiveness.
Rolling out BMO Bolt has been a big leap forward for us and has allowed us to maintain our leadership position at the cutting edge of innovation.
Sumit SarkarWe saw it as a smart way to better educate the market and make our products and services more accessible, all while taking a big step forward in achieving our expansion goals.
Sergio BalladaresIt lets you do your banking whenever, wherever, and however works best for you.
Wellington HolbrookBy partnering with Finn AI, TymeBank can offer highly personalized services to our customers, without the high cost.
Coenraad JonkerWe’re always looking for rule-breaking, innovation-leading, cutting-edge partners like Finn AI to service our B2B partners and B2C customers in the most compelling, technological way.
Matthias KrönerBy 2030, projected cost savings by traditional financial institutions when using AI
Accenture
By 2021, the number of enterprises spending more per year on chatbots than traditional mobile app development
Gartner
Bankers that believe AI will revolutionize how they gain info from – and interact with – customers
Accenture
Extend your support hours to 24/7, with no additional headcount.
Leverage our banking-specific taxonomy and domain experts to launch faster than the industry average.
Improve first contact resolution. Service agents will only engage when a task is too complex, reducing the average handling time (AHT) by a human and increasing employee effectiveness.
Extend your service hours to 24-7 with no additional headcount. The chatbot can handle repetitive inquiries to your call center and provide answers to the most common questions.
Deliver tailored advice 24/7. Free up sales agents to deal with complex issues. Provide better service and increase new sales.
