AI powered chatbots are radically changing how leading digital banks sell to and service customers. As a banking specialist we have one of the largest language models in the industry combined with pre-built workflows and answer guides for 500+ common banking queries and tasks. The result is a proven, effective solution that helps banks improve self service experience, drive efficiency and increase sales.
Finn AI provides your bank with the digital capabilities that you need to stand out amongst competition within large banks; you’ll be able to provide the same service through chatbot technology that you strive for within your face-to-face interactions. Benefits of Finn AI for banks include an easy set up and integration with all of the places your customers contact you, from Facebook Messenger to Amazon Alexa. Providing a smoother, faster customer experience via chatbot can lead to increased applications for accounts, customer retention, and cost-savings throughout your institution. Click the ‘Resources Center’ button below to see examples of how banks like yours have achieved success with Finn AI.
Out of the Box Understanding
Increase in Applications for Tier 1 US Bank
to a human
Sessions per month
BanPro aims to provide best-in-class customer service at all times to their many customers throughout Nicaragua. With a high volume of inquiries, using Finn AI has helped to quickly handle client issues without a customer service agent.
“By partnering with Finn AI, we were able to deliver a conversational banking model that our customers can use to easily manage their money via their favorite platform”
Julio Daniel Ramírez Arguello, Executive Vice President
Increase in application rate
Finn AI works with one of the largest US financial institutions helping consumers research and shop for card products and triaging support volume away from the sales team
Reduce average handling time (AHT) by 75%
Our chatbots contain 75% of conversations without a human
24/7, instant answers using simple natural language