Finn AI is the partner of choice for Challenger Banks who are looking to scale quality customer service without building an army of agents. We work with Challenger Banks in 3 continents and 2 languages helping them deliver virtual agents to address common support queries, enable day to day banking in new channels and drive sales. Our unique managed service approach helps banks deliver world-class virtual agents quickly and without high operating costs.
85%
Problem Resolution for Transactional Banking
1.3M
Challenger Bank Customers supported by Finn AI
6-8 weeks
Time to Market for Challenger Banks
Reduce average handling time (AHT) by 75%
Our chatbots contain 75% of conversations without a human
24/7, instant answers using simple natural language
Customers
Fastest Growing Digital Bank Globally
TymeBank is a fast-growing challenger bank and needed to make sure that all of their new customers were getting the same high-quality experiences. In using Finn AI, TymeBank was able to create an application that improved their customers’ financial health. See how they did it below.
By partnering with Finn AI, Tymebank can offer highly personalized services to our customers, without the high cost.
CEO, COENRAAD JONKER
Problem resolution
Sales leads captured and passed on by Fidor’s RubyBot per month
Fidor Bank experiences a high volume of customer support requests each month. Ruby Bot, powered by Finn AI, answers customer queries and turns leads into clients. Learn more in the case study below.
Helping Fidor Bank’s, Ruby Bot, handle over 13,000 chats per month with a problem resolution rate of over 55%
Rich banking domain understanding
End-to-end Problem Resolution Focus
Flexible Multi-Turn Conversations
Pre-trained on millions of banking sentences
Dedicated, unique-to-you bot instance
Out-of-the-box workflows ready for customization 
Finn AI can help to elevate challenger bank customers’ digital experiences. Book your demo today.
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