Conversational AI Built
for: Challenger Banks

Best in Class AI-powered Chatbots for Challenger Banks

Finn AI is the partner of choice for Challenger Banks who are looking to scale quality customer service without building an army of agents. We work with Challenger Banks in 3 continents and 2 languages helping them deliver virtual agents to address common support queries, enable day to day banking in new channels and drive sales. Our unique managed service approach helps banks deliver world-class virtual agents quickly and without high operating costs.

85%

Problem Resolution for Transactional Banking

1.3M

Challenger Bank Customers supported by Finn AI

6-8 weeks

Time to Market for Challenger Banks

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PARTNERS

Digital Self-Service for Challenger Banks


  • Reduce Average Handle Time:

    Reduce average handling time (AHT) by 75%


  • Drive Effeciency:

    Our chatbots contain 75% of conversations without a human


  • Improve Service Experience:

    24/7, instant answers using simple natural language


1M+

Customers

Top 3

Fastest Growing Digital Bank Globally

 

 

By partnering with Finn AI, Tymebank can offer highly personalized services to our customers, without the high cost.

CEO, COENRAAD JONKER

Canada’s leading challenger bank handling thousands of support queries per month

 

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55%

Problem resolution

1000

Sales leads captured and passed on by Fidor’s RubyBot per month

 

Helping Fidor Bank’s, Ruby Bot, handle over 13,000 chats per month with a problem resolution rate of over 55%

Outstanding Customer Experience, Fastest Time to Market, and No AI Expertise Required

Human like conversations with digital scale

  • Rich banking domain understanding
  • End-to-end Problem Resolution Focus
  • Flexible Multi-Turn Conversations

Rapid set-up with low ongoing maintenance

  • Pre-trained on millions of banking sentences
  • Dedicated, unique-to-you bot instance
  • Out-of-the-box workflows ready for customization

Are you a digital innovator?