Finn AI is the partner of choice for Challenger Banks who are looking to scale quality customer service without building an army of agents. We work with Challenger Banks in 3 continents and 2 languages helping them deliver virtual agents to address common support queries, enable day to day banking in new channels and drive sales. Our unique managed service approach helps banks deliver world-class virtual agents quickly and without high operating costs.
85%
Problem Resolution for Transactional Banking
1.3M
Challenger Bank Customers supported by Finn AI
6-8 weeks
Time to Market for Challenger Banks
Reduce average handling time (AHT) by 75%
Our chatbots contain 75% of conversations without a human
24/7, instant answers using simple natural language
Customers
Fastest Growing Digital Bank Globally
By partnering with Finn AI, Tymebank can offer highly personalized services to our customers, without the high cost.
CEO, COENRAAD JONKER
Problem resolution
Sales leads captured and passed on by Fidor’s RubyBot per month
Helping Fidor Bank’s, Ruby Bot, handle over 13,000 chats per month with a problem resolution rate of over 55%
Rich banking domain understanding
End-to-end Problem Resolution Focus
Flexible Multi-Turn Conversations
Pre-trained on millions of banking sentences
Dedicated, unique-to-you bot instance
Out-of-the-box workflows ready for customization 
