Finn AI’s chatbot-as-a-service solution is built for purpose for credit unions seeking to improve their member service experience, reduce wait and handle times, extend service hours 24/7 and drive productivity. As a credit union specialist we have one of the largest language models in the industry combined with pre-built workflows and answer guides for 500+ common banking queries and tasks. The result is a proven, effective solution that enables forward thinking credit unions to deliver on their member service experience promises.
80%
Out of the box understanding
500+
Queries and Tasks Supported Out of the Box
75%
Average Containment
Containment Rate
Customer queries successfully answered by our Virtual Assistant
“Partnering with Finn AI has enabled this project to move from proof of concept to rapid full market deployment”
CHIEF Transformation Officer, Wellington Holbrook
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