Glia Launches

Unified Interaction Management

Harness the power of customer interactions to drive efficiency, growth, and loyalty
Get to Know UIM
webinar
19:30

Glia Virtual Assistants: Demo and Q&A

webinar
19:30

Glia Virtual Assistants: Demo and Q&A

Have you wondered how adding AI-powered chatbots to your Digital Customer Service solution would impact your business' efficiency? Watch outtakes of our webinar to understand how implementing virtual assistants has:

  • Shortened average wait time
  • Increased contact center efficiencies
  • Given customers/members the digital convenience they want and expect

Glia Virtual Assistants (GVAs) are pre-built AI assistants that automate routine service inquiries to help customers/members self-serve and navigate your public and authenticated digital properties. They are fueled by 800+ banking user goals and a content management system to easily customize responses.

GVAs can pass engagements to live agents with full context as part of a Digital Customer Service platform (including voice, video, and OnScreen collaboration), and are easily managed through the AI Management module.

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