Finn AI for Genesys: AI Self-Service for Banks & Credit Unions

On this Webinar replay see how Genesys & Finn AI have partnered to help banks & credit unions elevate customer experience.  We cover:
  • Demo of the Finn AI banking chatbot integrated with Genesys
  • Unique data on what customers call about and where to start with AI-self service
  • How Covid has changed consumer’s service expectations
  • Practical tips for adopting AI self-service for Genesys Cloud and Engage Customers