Conversational Banking Summit: Session 4 - How Leading Banks and Credit Unions are Using AI-Powered Chatbots to Improve Financial Health
It sounds lofty, but the right data integrated with AI-powered digital tools can enable your customers and members to achieve their life goals. Customers rely on their financial institutions to provide financial guidance: digital tools can enable this outcome in a way that is both highly personalized while free from stigma. Together, these tools increase retention and support growth. This session will cover how leaders are using digital tools, including chatbots, to deliver financial education and empower individuals to make better financial decisions.