Why United Federal Credit Union decided it's time for an advanced banking chatbot
Hear how United Federal Credit Union used a conversational AI chatbot to improve their members’ digital experience. You’ll hear from UFCU and Finn AI about:
- Member-centric culture – how this solution is helping members solve real problems 24/7
- Personalized Experiences – going above and beyond the one-size-fits-all approach
- Vendor Selection – the need to minimize the impact on internal resources
We’ll also cover how 2020 changes in consumer behavior have made conversational AI chatbots an essential piece of the member and customer experience, and how quickly you can get one implemented.