Optimizing the Finn AI conversational AI platform with clean data from MX – banks and credit unions benefit with easy integration of the two solutions
SILICON SLOPES, UT and Vancouver, BC — MX, one of the fastest-growing fintech providers, partnering with more than 1,800 financial institutions and 43 of the top 50 digital banking providers, and Finn AI, the world’s leading AI-powered conversational banking technology provider, have partnered to leverage high-quality data to optimize conversational AI deployments for financial institutions.
MX and the Finn AI platform deliver a powerful combination—clean and enriched data together with a personalized digital-first experience through conversational AI—enabling both companies to achieve their shared vision for customer advocacy. Through the partnership, financial institutions can inform their conversational AI with cleaner data so their customers will receive accurate information and recommendations from their bank, helping them improve their financial health by making better day-to-day money decisions.
“We continue to have strong demand from financial institutions of all sizes for data solutions that put advocacy at the center of the customer experience,” said Ryan Caldwell, Founder, and CEO of MX. “Many FIs tell us they want to combine our clean data with conversational AI – through a built-in integration – that will streamline deployment and shorten their time-to-market.”
“Leading banks will harness data to provide conversational AI solutions, and most won’t be able to do it themselves,” said Dan Latimore, Senior Vice President of Banking at Celent. “They’ll need to rely on a robust set of partnerships to up their technological game.”
“Data is the lifeblood of conversational AI and banks have access to amazing stores of it,” stated Jake Tyler, CEO at Finn AI. “However, to fulfill the potential of AI for the end consumer, the data must be of high quality. In our partnership with MX, FIs can easily deploy smart, conversational virtual assistants, backed by the highest quality data – fulfilling their mandate to their customers, while providing the best banking experience possible.”
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About Finn AI
Founded in 2014, Finn AI is the world’s leading AI-powered conversational banking technology provider, working with top financial institutions including: ATB Financial, Bank of Montreal (BMO), Banpro Grupo Promerica, Fidor Bank, and TymeBank, as well as partnerships with Auth0, Fidor Solutions, Temenos, and Visa Canada. Banks use the award-winning Finn AI platform to transform and deepen customer engagement –providing a truly personalized digital-first experience– while delivering the operational efficiencies and cost savings of conversational AI. For more information visit finn.ai.
MX is the leading provider of financial data services enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data. Using MX’s platform and products, MX clients are able to understand their customers in real time like never before, allowing them to be truly customer centric, empowering them to grow faster and deliver an exceptional customer experience all while reducing costs. Founded in 2010, MX is one of the fastest-growing fintech providers, partnering with more than 1,800 financial institutions and 43 of the top 50 digital banking providers. For more information, visit www.mx.com.