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City Bank Texas Goes Live With an AI-Powered Chatbot!

City Bank Texas’ new Conversational AI Chatbot is now live and ready to help customers with all their online banking needs!

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City Bank Texas: Meet Customers Where They Are With a Digital-First Mindset

City Bank of Texas has declared that they’re taking a ‘digital-first’ mindset when looking at their customer support channels.

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The Voices of Money20/20: Jake Tyler from Finn AI Discusses the Latest Chatbot Technology

Jake Tyler, Co-Founder and CEO of Finn AI, took the time to discuss the benefits of AI-Driven chatbots with Finopotamus.

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ATB: Meeting Growing Customer Demand for AI-Powered Chatbots

More customers than ever are looking for new technology that provides enhanced digital experiences: Meet their needs with Conversational AI.

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Truist Momentum: Achieving Financial Wellness with Conversational AI Assistance

How did the small team at Truist Momentum ensure their users got guided, 24/7 assistance for their financial wellness questions? Meet ...

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Canada’s Major Banks Optimise AI to Drive Growth, Enhance Customer Experience

Natalie Cartwright, COO & Co-Founder of Finn AI, discusses how major Canadian banks are using AI to optimize their businesses with ...

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United Federal Credit Union: Delivering Reliability and Deepening Relationships with Conversational AI

To fulfil their internal motto, United FCU wanted to provide service for users no matter what time they needed it, and no matter where ...

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BECU: Why Conversational AI Was Crucial For Meeting Their Members’ Needs

BECU, the 4th largest credit union in the US, needed a way to meet members' needs 24/7: Conversational AI was the key, and here's how ...

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Conversational Banking Summit – How Virtual Assistants Will Evolve in Credit Unions and Community Banks

Change is quite often not linear: Conversational AI is undergoing dramatic leaps and bounds in technological advancement. Know what AI ...

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“Penny”, Civista’s AI-Driven Chatbot Powered By Finn AI, Goes Live!

Penny, Civitsa's AI-Driven Chatbot Powered by Finn AI, goes live: see how it simplifies and elevates the digital customer service ...

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Conversational Banking Summit – The Evolution of Digital Customer Service

Expectations for customer service aren’t just changing: They’re evolving. With each new generation and technological innovation comes ...

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Financial Services CX Insights: 4 Winning Chatbot Deployment Strategies

Today, banks have bigger ambitions with bots — the technology has improved and there’s increased demand from customers to self-serve.

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