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Virtual Assistants Help Banks and Credit Unions When Their Customers Need Them Most.

Potential fraud can ruin your holidays: Here's how a virtual assistant can give banking users peace of mind.

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AI Technology Can Assist Financial Institutions with Staffing Shortages

Call centers are feeling the brunt of the great resignation, but intelligent digital tools can help meet this challenge and increase ...

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Top Gen Z Trends Impacting Banking In The Year Ahead

Gen Z's habits have already been heavily studied, yet their attitudes toward finance have changed significantly since Covid came on the ...

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Webinar Replay: Industry Predictions for 2022 & New Research on Millennial and Gen Z Banking Perspectives

Finn AI, MX, Q2, and Rival Technologies came together to discuss what they’ve learned throughout the year and what advice to carry into ...

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BECU Launches Their AI-Powered Chatbot With an Impressive 700+ User Goals

BECU's new AI-Powered Chatbot has a staggering 700+ user goals trained into the chatbot from day 1, letting it hit the ground running ...

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SkyOne Goes Live With AI-Powered Chat!

“Digital service tools are becoming more important than ever to provide the best member experience possible,” says Jack Hicks, Director ...

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When Worlds Collide: How Digital and In-Person Channels are Interacting

At the recent American Banker and Genesys webinar, industry experts discussed the ways that digital and in-person service channels are ...

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Jake Tyler at CASFAF: Partnering with a Later-Stage Fintech

Jake Tyler, CEO & Co-Founder at Finn AI, spoke with the Cascadia Financial Analytics Forum on how partnerships with later stage ...

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City Bank Texas Goes Live With an AI-Powered Chatbot!

City Bank Texas’ new Conversational AI Chatbot is now live and ready to help customers with all their online banking needs!

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City Bank Texas: Meet Customers Where They Are With a Digital-First Mindset

City Bank of Texas has declared that they’re taking a ‘digital-first’ mindset when looking at their customer support channels.

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The Voices of Money20/20: Jake Tyler from Finn AI Discusses the Latest Chatbot Technology

Jake Tyler, Co-Founder and CEO of Finn AI, took the time to discuss the benefits of AI-Driven chatbots with Finopotamus.

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ATB: Meeting Growing Customer Demand for AI-Powered Chatbots

More customers than ever are looking for new technology that provides enhanced digital experiences: Meet their needs with Conversational AI.

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