For media inquiries, please contact [email protected]
Digitally-focused service is becoming a priority for more users: Keep your offerings up-to-date or risk losing them to upcoming challengers.
New fintech solutions are filling in gaps in digital customer service: Integrating them into your digital banking can be the best of ...
New generations don't want to call your contact center any more: digital customer service tools will help keep your brand where users ...
Truist Financial’s workplace financial wellness division is expanding the capabilities of its chatbot this month, launching phase two ...
LEHI, Utah, Oct. 13, 2021 — MX, the financial data platform and leader in modern connectivity, today released a joint white paper ...
NEW Market research shows how the next generation wants to bank differently. Millennials and Gen Z segments are critical to the long ...
Here’s three stories of banks and credit unions that tried AI-Powered chat, and the lessons they learned along the way.
It’s only a couple weeks until Finovate and Finn AI’s Conversational Banking Summit debuts: Here's what to expect.
Read how the new Finn AI Joint Model Architecture is making our retail banking chatbot even more helpful for bank and credit union users.
Much of the research on AI has been on developing a model-centric approach. However, having a data-centric approach can stop potential ...
AI-Powered chat provides best-in-class customer engagement while an outsourced contact center manages live service inquiries without ...
NXTsoft and Finn AI announce an API partnership to remove roadblocks for financial institutions to enhance the customer service experience.