Latest News

For media inquiries, please contact [email protected]

“Penny”, Civista’s AI-Driven Chatbot Powered By Finn AI, Goes Live!

Penny, Civitsa's AI-Driven Chatbot Powered by Finn AI, goes live: see how it simplifies and elevates the digital customer service ...

Read Blog

Conversational Banking Summit – The Evolution of Digital Customer Service

Expectations for customer service aren’t just changing: They’re evolving. With each new generation and technological innovation comes ...

Read Blog

Financial Services CX Insights: 4 Winning Chatbot Deployment Strategies

Today, banks have bigger ambitions with bots — the technology has improved and there’s increased demand from customers to self-serve.

Read News

Conversational Banking Summit – How Conversational AI Is Changing Digital Banking

Digital and Mobile banking are quickly becoming the primary platforms of choice: Here's how to get the most out of them.

Read Blog

Q2 + Glia & Finn AI: Meet customers where they are, with immediate digital customer service tools.

Digitally-focused service is becoming a priority for more users: Keep your offerings up-to-date or risk losing them to upcoming challengers.

Read Blog

Q2 & Finn AI: Fintech Solutions that Transform Digital Banking Experiences

New fintech solutions are filling in gaps in digital customer service: Integrating them into your digital banking can be the best of ...

Read Blog

Glia & Finn AI – The Ultimate in Digital Customer Service

New generations don't want to call your contact center any more: digital customer service tools will help keep your brand where users ...

Read Blog

Truist AI Chatbot Leverages Tech to Promote Financial Health and Literacy

Truist Financial’s workplace financial wellness division is expanding the capabilities of its chatbot this month, launching phase two ...

Read Annoucement

Market Research Whitepaper: Gen Z And Millennial Perspectives On Emerging Trends In Banking And Finance

LEHI, Utah, Oct. 13, 2021 — MX, the financial data platform and leader in modern connectivity, today released a joint white paper ...

Read Annoucement

Conversational Banking Summit – New Research: What Gen Zs and Millennials Want from Their Banks

NEW Market research shows how the next generation wants to bank differently. Millennials and Gen Z segments are critical to the long ...

Read Blog

Conversational Banking Summit – Lessons Learned from the Field

Here’s three stories of banks and credit unions that tried AI-Powered chat, and the lessons they learned along the way.

Read Blog

What to Expect at Finovate and Finn AI’s Conversational Banking Summit

It’s only a couple weeks until Finovate and Finn AI’s Conversational Banking Summit debuts: Here's what to expect.

Read Blog