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Technology has opened up access to banking but can it stop the unbanked from falling through the cracks?

Those of us who work in finance can’t imagine life without a bank account. But for the world’s 1.7 billion unbanked adults, this is a ...

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3 Ethical Considerations When Implementing AI For Your Bank

As the development of intelligent AI systems becomes more common and mainstream, stories of biased data sets and failed models are ...

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4 Tips For Promoting Your Banking Bot

Conversational AI provides opportunities for financial institutions of all sizes to move from impersonal ‘selling’ to ...

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3 Ways to Prepare Your Bank’s Workforce For AI

Artificial intelligence is often referred to as the fourth industrial revolution. This revolution is already transforming most ...

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What Banks Can Learn From GAFA

Disruption is defined as the prevention of something—especially a system, process, or event—from continuing as expected. When Barnes ...

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Why All Canadians Should Care About Open Banking

Open banking is getting press around the globe and even nosed out “Blockchain” as topic du jour at this season’s major banking and ...

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5 Ways to Improve Your Bank’s Bottom Line With Conversational AI

Conversational AI in banking—you hear about it at financial services conferences; it’s referenced in just about every industry analyst ...

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Amazon Gives Banks a Run for Their Money

The challenge to banks is not small and neither is the competition.   “The battle for U.S. retail banking customers is ...

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The U.S. needs a ‘sandbox’ to help small institutions survive open banking

The transition to open and digital banking is inevitable. The tide of consumer expectation has shifted and banks that don’t adapt will ...

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120 AI Predictions For 2019

“In 2019 we expect a significant move forward with frameworks and standards for measuring and testing bias in AI. We will see an ...

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Privacy, Please: Three Considerations For Banks Adopting AI

Taking their cue from industries like retail and social media, banks are exploring artificial intelligence including machine-learning ...

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Women CEOs on How to Drive Change in the Workplace

Being a leader is tough—particularly when you’re dedicated to building a culture of diversity, inclusion, and innovation within your ...

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