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Those of us who work in finance can’t imagine life without a bank account. But for the world’s 1.7 billion unbanked adults, this is a ...
As the development of intelligent AI systems becomes more common and mainstream, stories of biased data sets and failed models are ...
Conversational AI provides opportunities for financial institutions of all sizes to move from impersonal ‘selling’ to ...
Artificial intelligence is often referred to as the fourth industrial revolution. This revolution is already transforming most ...
Disruption is defined as the prevention of something—especially a system, process, or event—from continuing as expected. When Barnes ...
Open banking is getting press around the globe and even nosed out “Blockchain” as topic du jour at this season’s major banking and ...
Conversational AI in banking—you hear about it at financial services conferences; it’s referenced in just about every industry analyst ...
The challenge to banks is not small and neither is the competition. “The battle for U.S. retail banking customers is ...
The transition to open and digital banking is inevitable. The tide of consumer expectation has shifted and banks that don’t adapt will ...
“In 2019 we expect a significant move forward with frameworks and standards for measuring and testing bias in AI. We will see an ...
Taking their cue from industries like retail and social media, banks are exploring artificial intelligence including machine-learning ...
Being a leader is tough—particularly when you’re dedicated to building a culture of diversity, inclusion, and innovation within your ...