Finn AI builds AI chatbots for banks and credit unions to improve their digital customer experience on mobile, online and call center channels.
Packaged as an all inclusive Managed Service, Finn uses AI to solve the problem of creating an outstanding digital experience that increases customer success, engagement and loyalty.
93
%Automated Resolution of Customer Requests
25
%Increase in New Applicants when Deflecting Sales Requests
80
%Reduction in Customer Waiting Time
Containment Rate
Customer queries successfully answered by our Virtual Assistant
“Partnering with Finn AI has enabled this project to move from proof of concept to rapid full market deployment”
CHIEF Transformation Officer, Wellington Holbrook
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Brands Worldwide
Finn AI works with one of the largest financial institutions in the US. We provide a customer friendly tool for a better card product shopping experience and triage support volume away from the sales team
World’s first full featured
banking assistant
700,000+ Members
Bank of the year in 2019
380,000+ Members
World’s first fintech bank
400,000+ Customers
Finn AI delivers an intelligent conversational chatbot service to its nearly 200,000 members.
Top 30 World’s Most Valuable Brands
112 Million Customers