Civista Bank, a $3 Billion asset regional bank, needed to upgrade their digital banking experience to meet an incoming surge in online traffic. Finn AI helped them with an AI-Powered Virtual Banking Assistant that resolves 80% of customer requests without a human agent needed.

United Federal Credit Union, a $3.8 Billion Asset credit union, wanted to be there for their members with 24/7 availability. Here's how they used an AI-Powered Virtual Assistant to give their members a powerful all day self-service option that helped them save over $40,000 in operational costs.

City Bank Texas, a $3 Billion asset bank, wanted to adopt a 'digital first' approach to customer service. They knew that empowering their users with intelligent, guided self-service tools was the key to being there where their customers needed them most.

BECU, The 4th Largest Credit Union in the United States, needed a way to be there for their members 24/7: Here's how Finn AI helped them deploy a virtual banking assistant that has helped over 775k members with 700+ different types of questions and requests.

Read how ATB Financial was able to use AI-Powered Chat to give their customers a 24/7/365 self-service option that got them the help they needed 5x faster than ever before.

Conversational Banking is quickly becoming a priority for most financial institutions. However, implementing a virtual assistant is new territory for many. In this ebook, read success stories of of how peer banks and credit unions executed their virtual assistant and lessons they learned in their journey while implementing their chatbot project.

How did the small team at Truist Momentum ensure their users got guided, 24/7 assistance for their financial wellness questions? Meet their chatbot, Mo.

BECU, the 4th largest credit union in the US, needed a way to meet members' needs 24/7: Conversational AI was the key, and here's how they got there.

More customers than ever are looking for new technology that provides enhanced digital experiences: meet their needs with Conversational AI.

To fulfil their internal motto, United FCU wanted to provide service for users no matter what time they needed it, no matter where they happened to be.

City Bank Texas has declared that they're taking a 'digital-first' mindset when looking at their customer support channels.

Why is Finn AI the preferred Virtual Assistant on the market? Hear from BECU, United FCU, Civista Bank, City Bank Texas, Truist Momentum, and ATB on adding AI-Powered Chat through Finn AI.