Resources

The latest news and insight on banking, conversational AI and chatbots from our expert team of data scientists and bankers.

How Finn AI and MX Simplify Chatbot Integration

Finn AI can now surface account-specific information (account balances, recent transactions, spending by category, and spending by timeframe) by connecting directly with MX’s enhanced data.

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Case Study: Banpro Grupo Promerica

Banpro’s Finn AI-Powered Virtual Assistant Completes 91% of Chats Without a Human

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Why Most Chatbot Projects Fail

In this webinar, our lead Data Scientist, Dr. Kenneth Conroy, will be exploring how banking chatbots have failed to live up to their enormous potential.

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Beyond NLP Intents and Responses

Intents and responses are the building blocks of natural language processing (NLP) science. They are fundamental concepts of how a machine can appear to understand natural language and respond to it. 

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Gartner Report: 5 Key Emerging Technologies

"By 2022, 70% of customer interactions will involve emerging technologies such as machine learning applications, chatbots and mobile messaging".

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Data-Driven Model Proves the ROI of Conversational AI in Banking

Conversational AI—using virtual financial assistants and smart chatbots to engage in intelligent conversations with customers—is becoming one of the most impactful areas in the financial services industry.

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Rasa Developer Summit Highlights

The Rasa Developer Summit is an annual event that brings together developers and members of the Rasa community from around the world to share their experiences and learnings.

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The Link Between Conversational AI and Profitability in Banking

How conversational AI improves the profitability and overall competitiveness of your digital or mid-sized bank.

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Building Conversational AI for Digital / Mid-Sized Banks & Credit Unions

Download this white paper to learn the most common pitfalls and best practices of AI.

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Basic, Build, or Buy: Conversational AI for Banks

Download this free eBook to understand your options when choosing the type of conversational AI your bank will deploy.

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A Bank's Guide to Successful Chatbot Implementation

Download this free eBook to learn the seven important steps you need to follow for a successful conversational AI rollout.

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How challenger banks can access great data to deploy Conversational AI

Banking is an exciting place to be right now, especially if you’re a digital bank. The industry that was built around the physical distribution of money has moved into the digital age...

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