There’s a lot of chatbot hype, but let’s see how real banks and credit unions just like yours use Finn AI’s purpose-built chatbots optimized specifically for banking.

Read the white paper to learn more about the 8 ways that leads to the highest chance of success in a bank or credit union using conversational AI service.

Watch this video to see how Finn AI acts as the front line for the customer support team by delivering automated service and intelligent routing for most common queries and tasks.

Download this free White Paper exclusively from Finn AI to learn more about the Analysis of Banking and CU Live Customer Service Requests from an AI Perspective

In this 30 minute webinar, Finn AI shares research results documenting what users call in about, where live human support is valuable, and where a conversational AI chatbot could provide faster member and customer service.

In this webinar, Finn AI will share industry data on the types of service requests being received as clients shift from branch to other channels. We will illustrate how to protect your call center by deflecting this surge toward automated systems.

In this webinar, Jim Marous, Co-Publisher of The Financial Brand and Jake Tyler, CEO of Finn AI discussed the short and long term impact of COVID-19 and how it will ultimately change the way consumers relate to their banks.

How conversational AI can deliver true value to credit unions and the communities they serve.

Read this case study to learn how Fidor's Ruby Bot handles over 13,000 chats a month, and how it copes with 5x spikes in user message volume.

Read how Banpro used their AI-Powered Virtual Assistant to complete 91% of chats without a human.

In this webinar, our lead Data Scientist, Dr. Kenneth Conroy, will be exploring how banking chatbots have failed to live up to their enormous potential.

Intents and responses are the building blocks of natural language processing (NLP) science. They are fundamental concepts of how a machine can appear to understand natural language and respond to it.