Basic, Build, or Buy: Conversational AI for Banks

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Download this free eBook to understand your options when choosing the type of conversational AI your bank will deploy.

A Bank's Guide to Successful Chatbot Implementation

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Download this free eBook to learn the seven important steps you need to follow for a successful conversational AI rollout.

How challenger banks can access great data to deploy Conversational AI

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Banking is an exciting place to be right now, especially if you’re a digital bank. The industry that was built around the physical distribution of money has moved into the digital age...

The ‘SaaSification’ of Conversational AI for banks

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While Software-as-a-Service (SaaS) has been around for a while, it is uncommon to see Conversational AI delivered in a SaaS model.

Digital Self-Service Use Case Video

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Learn how Finn AI can help elevate your bank's customer service, while reducing operating costs with a frontline conversational AI assistant.

Customer Acquisition Use Case

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Learn how Finn AI can help you deliver a personalized buyer journey so you can increase conversion rates on your customer acquisition campaigns.

The Importance of Specialization in NLP

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Technology expert, Frank Chang, discusses the importance of specialization in the application of speech and chat.

Beyond Customer Service: AI-Powered Digital Self-Service in Banking

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A more personalized customer experience, always-on customer service, and increased demand from digital-first consumers—these are just some of the reasons banks are turning to conversational AI...

Conversational AI Speeds Up the Buyer Journey for Faster Customer Acquisition

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Customer acquisition is an emerging use case for the application of AI. By implementing conversational AI into key points of the customer journey...

Challenger Bank Spotlight: 4 Ways TymeBank Captured an Emerging Market

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Across the globe banks are under attack from many quarters. New players are entering the market, targeting specific parts of the banking value chain.

The Customer Experience Challenge for Digital Banking

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Providing superior customer experience is an increasingly important, but challenging demand for incumbent banks...

Calculating the Cost-Saving Opportunities of Conversational AI in Banking

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With conversational AI, banks can now deliver improved customer experiences, while simultaneously reducing operational expenses...