Glia Acquires Finn AI 

BECU, the 4th largest credit union in the US, needed a way to meet members' needs 24/7: Conversational AI was the key, and here's how they got there.

More customers than ever are looking for new technology that provides enhanced digital experiences: meet their needs with Conversational AI.

To fulfil their internal motto, United FCU wanted to provide service for users no matter what time they needed it, no matter where they happened to be.

City Bank Texas has declared that they're taking a 'digital-first' mindset when looking at their customer support channels.

Why is Finn AI the preferred Virtual Assistant on the market? Hear from BECU, United FCU, Civista Bank, City Bank Texas, Truist Momentum, and ATB on adding AI-Powered Chat through Finn AI.

31% of Gen Z and 28% of Millennials want Virtual Assistance in their Banks and Credit Unions - what if you had one already ready, just waiting to be used? Greg Varnell from Q2 and Warren Pattison from United FCU discuss the ease and benefits of deploying an AI-Powered Chatbot on your Q2 banking platform.

Live, text-based chat is the #1 desired support channel among all generations: What if you could provide it 24/7/365? John Fernandez from Glia and Justin Knowles from City Bank Texas explain what Conversational AI can bring to digital customer support.

53% of Gen Z and 42% of Millennials want to find their answers online: so why is so much of customer service over the phone? Greg Varnell from Q2 and John Fernandez from Glia talk about the importance of optimizing your digital service.

If you missed it, you can catch it again. Here's a replay of all the content, on-demand!

This free eBook is your Buyers Guide to navigating the purchase of a banking chatbot. The guide covers the basics and everything you need to think about as you get started in your AI-Powered chatbot journey.

Here's a practical overview of today's banking chatbot landscape for for smaller sized retail banks and credit unions. Most importantly, it guides you on what you really need to know to evaluate the right chat solution for your financial institution.

The majority of inquiries can be solved by an AI-Powered Chatbot. Read the eBook on how to maximize contact center efficiency, while elevating your customer's digital banking experience.