Resources
The latest news and insight on banking, conversational AI and chatbots from our expert team of data scientists and bankers.
Customer Story: BMO
Bank of Montreal (BMO) has always been at the forefront of innovation. It launched the first ATMs in Canada, was one of the earliest Internet banks on the scene...
Artificial Intelligence in Banking - Where to Start?
Artificial Intelligence (AI) is extraordinarily popular when judged by today’s banking headlines, but those headlines have outpaced today’s practical banking reality...
Overpromised & Underdelivered: Common Misconceptions about Conversational AI For Banking
Connecting with your customers using conversational AI can be a game-changer for your bank...
The Case For Conversational Banking
In today’s experience economy, customer expectations couldn’t be higher. Thanks to companies like Netflix, Spotify, and Amazon, consumers have grown accustomed to having relevant, always-on...
4 Things I Wish I Knew About Finance Before I Was 20
After high school, I was lucky enough to find a well-paying job. The problem I had was knowing what to do with my new-found money...
Conversational AI For Banking
Conversational AI for banking – by its very nature – is a constantly-evolving technology. Based on simple human conversations, this amazing science continually refines...
Top 7 Tips When Deploying A Bot To Create Great Customer Experience
There’s no shortage of reasons why your business should consider deploying a bot. For large enterprises, in particular, a chatbot can bring a number of important benefits.
Customer Story: Banpro
When Banpro set out to grow its business, the Nicaragua-based bank knew that the key...
The Evolving World of Conversational Banking
We live in a world where simply having access to information is no longer good enough...
You Don't Need a Chatbot, You Need a Conversational Banking Strategy!
As a bank, one of the greatest challenges you face is the war for customers...
The Ground-Breaking Technology Behind Finn AI
Learn about the technology and tools behind building Finn AI's virtual financial assistant...
Finn AI Launches With ATB Financial
ATB Financial, Alberta's largest financial institution, launches a virtual financial assistant...