Does Your Banking Chatbot Make You Happy?

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Is your AI experience more positive if your banking chatbot knows your name? This is a question we’re currently examining at Finn AI. Although many people view Artificial Intelligence (AI) as a robotic science...

The Robot Paradox: Using Conversational AI to Make Banking Personal Again

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Before smartphones, apps, and Apple Pay, personal banking was, well, personal. You’d drive to your nearest branch, visit a teller or personal banker, and complete transactions or get advice…in person...

Overpromised & Underdelivered: Common Misconceptions about Conversational AI For Banking

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Connecting with your customers using conversational AI can be a game-changer for your bank...

The Case For Conversational Banking

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In today’s experience economy, customer expectations couldn’t be higher. Thanks to companies like Netflix, Spotify, and Amazon, consumers have grown accustomed to having relevant, always-on...

4 Things I Wish I Knew About Finance Before I Was 20

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After high school, I was lucky enough to find a well-paying job. The problem I had was knowing what to do with my new-found money...

Conversational AI For Banking

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Conversational AI for banking – by its very nature – is a constantly-evolving technology. Based on simple human conversations, this amazing science continually refines...

Top 7 Tips When Deploying A Bot To Create Great Customer Experience

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There’s no shortage of reasons why your business should consider deploying a bot. For large enterprises, in particular, a chatbot can bring a number of important benefits.

The Evolving World of Conversational Banking

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We live in a world where simply having access to information is no longer good enough...

You Don't Need a Chatbot, You Need a Conversational Banking Strategy!

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As a bank, one of the greatest challenges you face is the war for customers...

The Ground-Breaking Technology Behind Finn AI

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Learn about the technology and tools behind building Finn AI's virtual financial assistant...

Finn AI Launches With ATB Financial

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ATB Financial, Alberta's largest financial institution, launches a virtual financial assistant...

Working at Finn AI

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What is it like working at Finn AI? Learn about the problem we're working to solve...