What’s my password? Account Access is Most Common Contact Center Request for Banks
Finn AI, the world’s leading AI-powered conversational banking chatbot provider, today announces the findings from its research report: ...
Finn AI, the world’s leading AI-powered conversational banking chatbot provider, today announces the findings from its research report: ...
There was a time when full service was the only option. You’d pull into a gas station and an energetic attendant would rush out to fill ...
Finn AI’s listing on the Zendesk Marketplace and integration with Zendesk Chat serendipitously coincided with the release of Zendesk’s ...
Finn AI is designed for secure, seamless integration with any banking technology stack. When considering conversational AI or chatbot ...
By Gartner’s estimate, there are 1,000 to 1,500 conversational AI vendors in the market in 2019. One large subcategory is ...
Conversational AI—using virtual financial assistants and smart chatbots to engage in intelligent conversations with customers—is ...
While Software-as-a-Service (SaaS) has been around for a while, it is uncommon to see AI-powered chatbots delivered in a SaaS model. ...
Customer acquisition is an emerging use case for the application of AI-driven chatbots. By implementing conversational AI banking into ...
A more personalized customer experience, always-on customer service, and increased demand from digital-first consumers—these are just ...
It feels like Artificial Intelligence is ubiquitous, but it’s not. While almost every consumer-facing organization has introduced some ...
Trust is crucial as it impacts people’s behavior in all kinds of relationships—personal and social relationships, buyer and seller ...
Artificial intelligence (AI) and financial services have one thing in common—consumers don’t trust them. According to the 2019 Edelman ...