The Case for AI in Banking? A 25% Increase in New Card Applications of One Top-Tier US Card Issuer
A top-three US credit card issuer achieved success in increasing new card applications by 25% using an AI-based virtual assistant ...
Blogs
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Finn AI Partners with Genesys to provide 24/7 Customer Support for Banks and Credit Unions
Finn AI, a leading provider of AI powered customer service for banks and credit unions, today announced its banking chatbot is now ...
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Deliver Superior Customer Experience with Finn AI and LivePerson Integration
Connect your Liveperson Conversational Cloud (previously ‘LiveEngage’) account to the world’s most powerful AI chatbot for banks and ...
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Automate and scale self-service banking with Finn AI chatbot and Zendesk support
Connect your Zendesk account to the world’s most powerful AI chatbot for banks and credit unions. Listed on the Zendesk marketplace: ...
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Finn AI and ASI Group Partner to Bring a Fully Integrated Conversational Banking experience in North & Latin America
Finn AI, the world’s leading AI-powered conversational banking technology provider, today announced that it has partnered with ASI ...
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Leading with Self-Service: Ways to Evolve Your Customer Service Strategy
There was a time when full service was the only option. You’d pull into a gas station and an energetic attendant would rush out to fill ...
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Lessons from Bank of America’s Erica for regional banks and credit unions
Big banks were first to market with financial chatbots powered by conversational AI. In North America, this included Capital One with ...
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The ‘SaaSification’ of Conversational AI for Banks
While Software-as-a-Service (SaaS) has been around for a while, it is uncommon to see AI-powered chatbots delivered in a SaaS model. ...
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Conversational AI Speeds Up the Buyer Journey for Faster Customer Acquisition
Customer acquisition is an emerging use case for the application of AI-driven chatbots. By implementing conversational AI banking into ...
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