8 Things Bankers Need to Know about Conversational AI
Join our Webinar on December 3rd to learn about the success secrets for conversational chatbots for Banks and Credit Unions.
Join our Webinar on December 3rd to learn about the success secrets for conversational chatbots for Banks and Credit Unions.
Read Gartner report to explore the steps to set up and run a conversational AI initiative for providing better customer service during the COVID-19 pandemic
Finn AI is an AI powered chatbot helping banks and credit unions automate and scale convenient self service. As the front line for bank customer service, it reduces customer wait time and call center load, delivers 24/7 self service, and helps mid-sized banks offer the sophisticated digital options needed to compete.
Finn AI is delivered as a complete managed service, including software, management and pre-trained AI knowledge continuously growing from our network of banks and CUs. Finn AI is the leading bank-specific conversational AI chatbot, ready to appear in mobile banking apps and online digital banking.
93
%of Customer Problems Resolved with Chatbot Engagement
25
%Increase in New Applicants when Deflecting Sales Requests
75
%Cut in Routine Customer Response Time
Containment Rate
Customer queries successfully answered by our Virtual Assistant
“Partnering with Finn AI has enabled this project to move from proof of concept to rapid full market deployment”
CHIEF Transformation Officer, Wellington Holbrook
WATCH 83 sec. VIDEO
Rich banking domain understanding
Single Conversational AI Brain 
End-to-end Problem Resolution Focus
Focus on completing user journeys not language model training 
Pre-trained on millions of banking sentences
Dedicated, unique-to-you bot instance
Brands Worldwide
Finn AI works with one of the largest financial institutions in the US. We provide a customer friendly tool for a better card product shopping experience and triage support volume away from the sales team
World’s first full featured
banking assistant
700,000+ Members
Bank of the year in 2019
380,000+ Members
World’s first fintech bank
400,000+ Customers
Canada’s Leading Challenger Bank
220,000+ Customers
Top 3 fastest growing digital banks globally
1,000,000 + Customers
Top 30 World’s Most Valuable Brands
112 Million Customers