Conversational
AI Built for:
Banks Credit Unions Challenger Banks

Best in Class Conversational AI
Virtual Assistants for Banking

AI is rapidly redefining the shopping, customer service and day to day banking experience for banks and credit unions. As consumer expectations change quickly, leading banks and credit unions turn to Finn AI‘s proven, effective chatbot solution to help them improve their service experience and dramatically increase their support teams efficiency. With the richest pre-trained language model and library of pre-built conversation flows in the industry we are able to address 500+ queries and tasks out-of-the-box helping banks and credit unions realize ROI quickly.

80

%

Out of the box understanding

25

%

Increase in applications for Tier 1 US Bank

75

%

Average Containment

Resource Center

PARTNERS

+90%

Containment Rate

75%

Customer queries successfully answered by our Virtual Assistant

 

“Partnering with Finn AI has enabled this project to move from proof of concept to rapid full market deployment”

CHIEF Transformation Officer, Wellington Holbrook

Offering leading customer experience while providing fast time to market and ongoing maintenance support

Human like conversations with digital scale

  • Rich banking domain understanding
  • Single Conversational AI Brain
  • End-to-end Problem Resolution Focus

Rapid set-up with low ongoing maintenance

  • Focus on completing user journeys not language model training
  • Pre-trained on millions of banking sentences
  • Dedicated, unique-to-you bot instance

Top 30

Brands Worldwide

34%

Increase in application rate
*Dec 2019

 

Finn AI works with one of the largest financial institutions in the US. We provide a customer friendly tool for a better card product shopping experience and triage support volume away from the sales team

Gartner Report

Deliver Customer Service During COVID-19: Improve Digital and Self-Service Capabilities

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