AI-Powered Digital Banking
Built for: Banks, Credit Unions, Challenger Banks
Conversational AI built for banking, convenient
customer service ready out-of-the-box
Elevating Member
Experience with a Chatbot at
United Federal Credit Union
Infographic:
2020 Banking Chatbot
Success Metrics
American Banker Panel:
Responsible AI Innovation
in Finance
AI Chatbots created specifically for banks and credit unions
Finn AI builds conversational AI for banks and credit unions to improve their digital customer experience on mobile, online, and call center channels.
Packaged as an all-inclusive Managed Service, Finn uses AI to solve the problem of creating an outstanding digital experience that increases customer success, engagement, and loyalty.
Automated Resolution of Customer Requests
Increase in New Applicants when Deflecting Sales Requests
Reduction in Customer Waiting Time
Click on Technology Partners
News & Events
Chatbot for Q2 is a Digital Banking Concierge
New integration brings AI chat to market in 2 months for FIs on the Q2 Digital Banking platform.
8 Things Bankers Need to Know about Conversational AI
Recorded webinar covers practical tips to educate executives when banks and CUs consider AI chatbots.
NACUSO Success Stories: Maximize Member Experience
Three NACUSO leaders discuss technology wins at their Credit Unions in this recorded session.
Our Customers
75%
Chatbot Answered Queries
ATB demonstrated technology leadership, added 24/7 service, and reduced customer wait times with a Finn AI chatbot integrated to their Genesys based call center.
2 Months
Initial Go-Live
United jumped from a simple Q&A bot to advanced AI chat with Finn AI. Live in two months, Finn drives an outstanding member experience on the dotcom site and in United’s Q2 digital banking.
34%
Increased Application Rate
This global brand uses Finn AI to separate support from sales opportunities, routing sales requests to the best product queue. Faster sales response resulted in a 34% increase in application rate for card products.
