AI-Powered Digital Banking
Built for:
Banks, Credit Unions, Challenger Banks

Conversational AI built for banking, convenient
customer service ready out-of-the-box

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The Conversational Banking Summit brought to you by Finovate & Finn AI
Elevating Member
Experience with a Chatbot at
United Federal Credit Union
Infographic:
2020 Banking Chatbot
Success Metrics

AI Chatbots created specifically for banks and credit unions

Finn AI builds conversational AI for banks and credit unions to improve their digital customer experience on mobile, online, and call center channels.   

Packaged as an all-inclusive Managed Service, Finn uses AI to solve the problem of creating an outstanding digital experience that increases customer success, engagement, and loyalty.

Automated Resolution of Customer Requests
Increase in New Applicants when Deflecting Sales Requests
Reduction in Customer Waiting Time

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News & Events

Chatbot for Q2 is a Digital Banking Concierge

New integration brings AI chat to market in 2 months for FIs on the Q2 Digital Banking platform.

8 Things Bankers Need to Know about Conversational AI

Recorded webinar covers practical tips to educate executives when banks and CUs consider AI chatbots.

NACUSO Success Stories: Maximize Member Experience

Three NACUSO leaders discuss technology wins at their Credit Unions in this recorded session.

Our Customers

75%

Chatbot Answered Queries

ATB demonstrated technology leadership, added 24/7 service, and reduced customer wait times with a Finn AI chatbot integrated to their Genesys based call center.

2 Months

Initial Go-Live

United jumped from a simple Q&A bot to advanced AI chat with Finn AI. Live in two months, Finn drives an outstanding member experience on the dotcom site and in United’s Q2 digital banking.

34%

Increased Application Rate

This global brand uses Finn AI to separate support from sales opportunities, routing sales requests to the best product queue. Faster sales response resulted in a 34% increase in application rate for card products.

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