Connect your Zendesk account to the world’s most powerful AI chatbot for banks and credit unions.
AI-powered self-service for banks and credit unions
- Truly natural self-service: Instant, 24/7 service in the users channel of choice
- Pre-trained to speak banking: Finn AI’s Chatbots understand >80% of banking queries out-of-the-box
- Seamless human handoff: Full conversation history passed over to the right agent for the customer’s problem
Start fast and capture business value
- Fast on-boarding: Rapidly deployed to your existing instance of Zendesk
- Simple, effective management: Intuitive content management system and comprehensive analytics
- Real ROI: Average over 50% first contact resolution for banks and credit unions
- Provide a more natural shopping experience: Let customers ask about products in natural language with dynamic responses
- Guide the customer to the product best suited to their needs: Pre-built configurable flows to recommend the right product
- Increase applications by up to 25%: Close the sale by auto-routing to the right sales agent, or complete their application within the chat itself
About Finn AI
Founded in 2014, Finn AI is the world’s leading AI-powered conversational banking technology provider, working with top financial institutions including ATB Financial, Banpro Grupo Promerica, Fidor Bank, KOHO and TymeBank, as well as partnerships with MX.com, Liveperson, Temenos, and Visa Global. Banks use the award-winning Finn AI platform to transform and deepen customer engagement –providing a truly personalized digital-first experience– while delivering the operational efficiencies and cost savings of conversational AI. For more information visit finn.ai or Contact us.