How Bankers Can Slice Through Chatbot Hype and Get it Right
Chatbots, virtual assistants, conversational AI…even the names are confusing. But these text- and voice-powered software options offer ...
Category: In the News
Why It’s So Hard to Put Bank Smarts in Voice Assistants
Voice assistants are proliferating throughout banking, but consumer demand hasn’t firmed up for virtually assisted banking just yet, ...
Personalisation: From Novelty to Necessity
Will the chatbot solution transcend from novelty to necessity – or has it already done so?
The Case For Conversational Banking
In today’s experience economy, customer expectations couldn’t be higher. Thanks to companies like Netflix, Spotify, and Amazon, ...
Conversational AI For Banking
Conversational AI for banking – by its very nature – is a constantly-evolving technology. Based on simple human conversations, this ...
[Video] Finn AI to Use Visa Developer to Enhance AI Chatbot Platform
Finn AI plans to enable new capabilities in conversation banking chatbots and artificial intelligence, powered by the Visa Developer ...
The Periodic Table of Tech In Canada
In honor of Canada Day this weekend, we used CB Insights’ database to compile 150 notable tech companies, most active venture capital ...
2018 TIAs Winners Announced
The BC Tech Association (BC Tech) announced the winners for the 2018 Technology Impact Awards (TIAs) on the evening of Friday, June 1, ...
What AI Can Do For Your Community Bank
“One thing that community banks do exceptionally well is deliver a personalized experience,” says Carrie Russell, executive responsible ...
Is Canada really better when it comes to gender equality?
Cartwright agrees. “You need a lot of smart, engaged people to really thrive in their jobs, and I think gender parity helps us achieve ...
Artificial Intelligence and The Banking Industry’s $1 Trillion Opportunity
Finn AI is a Canadian company that provides financial institutions with a chatbot that integrates into legacy core systems and ...
BMO launches AI-powered chatbots on Facebook and Twitter
The deployment of such technology is the latest move by a Canadian bank to beef up its digital capabilities as customers increasingly ...