“We are proud to work with Finn AI and collaborate in the rapidly evolving AI and chatbot space. For consumers, this will mean a more relevant and personalized digital experience.”
Quickly onboard more new accounts
Streamline account generation with a frictionless application process that is quick, simple, and convenient for users. Provide proactive nudges to reduce drop-offs and improve conversions.
Deliver tailored advice 24/7. Free up sales agents to deal with complex issues. Provide better service and increase new sales.
Supported product research
Make meaningful product and service recommendations. Present choices and associated offers to showcase unique selling propositions.
Reduce call/chat volumes
Extend your service hours to 24/7 with no additional headcount. The chatbot can handle repetitive inquiries to your call center and provide answers to the most common questions.
Lower average handling time
Improve first contact resolution. Service agents will only engage when a task is too complex, reducing the average handling time (AHT) by a human and increasing employee effectiveness.
24/7 customer engagement
Be there when (and where) your customers need you. The chatbot can interact via your website, native apps, Android, iOS, and messaging platforms such as WhatsApp, Facebook, and others. Empower users to self-serve and see higher C-SAT and Net Promoter scores.