Make digital banking easier and more convenient through simple, intuitive, always on self-service.
We can help you rapidly deploy AI-powered customer service without burdening internal resources and start you on the path to a full Virtual Banking Assistant across all your digital customer service channels.
Public Website with an
AI-Powered Chatbot
Start your digital customer service journey on your
Public Website with an
AI-Powered Chatbot
For customers who only need a chatbot on their public website without authentication, the AI-Powered Chatbot can provide quick and informative answers to the most common questions, how-tos, and product information with Finn AI’s rich retail banking user goal library.
Rapid Time to Market
Your public website is a great starting point for your chatbot journey. Our pre-built banking Bot is trained and ready to go out of the box and is typically launched in less than 8 weeks.
Sales and Customer
Support
With answers to 800+ commonly asked questions Finn AI’s Public Website Chatbot helps your users quickly and easily navigate your website, find product information, access troubleshooting during application flows and resolve customer support queries.
Live Agent Handover
Seamlessly hands over sales leads or high value support conversations to live-agents as needed. Finn AI comes with pre-built integrations to major support platforms including Glia, Liveperson, Genesys, Zendesk, Twilio and more.
FinWell
Banking is complex and difficult to navigate, and our FinWell module can help. It’s pre-built with 100+ financial health and education use cases, from helping users understand savings and credit products to comparing a user’s financial behavior against national benchmarks.
Virtual Banking Assistant for Online and Mobile Banking
Easier and More
Convenient
Digital Banking
Enable your users to find, navigate and perform day-to-day digital banking objectives in plain language, inside the chat. No more hunting through mobile menus!
Authenticated Banking
Journeys
The virtual banking assistant helps users perform advanced transactions like sending money to a friend, paying bills, putting a credit card on hold, ordering more checks and more.
Personalized
Spending Insights
Help customers reach their financial goals by improving their financial well-being with personalized financial wellness insights to help them better manage their finances. Deliver proactive insights like spending patterns by category and time frame, or information on their saving or borrowing behaviors.
5x Higher usage than on public website
Elevate the digital banking experience with a Virtual Banking Assistant for Online and Mobile Banking
Deployed inside an authenticated online banking website or mobile app, the Virtual Banking Assistant can complete end-to-end banking transactions in the chat, such as balance inquiries or making payments. The Virtual Banking Assistant includes authentication and banking API integrations.
The Virtual Banking Assistant includes all features available with the Public AI-Powered Chatbot, providing quick and informative answers to hundreds of the most common support, product information and how-to questions with Finn AI’s rich retail banking user goal library.
AI-Powered Chatbot
